Last Updated: August 10, 2026

At Multani Virsa, we take great care to ensure the safe, reliable, and timely delivery of our handcrafted products to your doorstep.

1. Shipping Coverage

Multani Virsa currently offers shipping across Pakistan.

International shipping may be available depending on the destination. Availability, shipping charges, and delivery time will be communicated before order confirmation.

2. Order Processing

All orders are carefully prepared, packed, and dispatched within 4–7 business days.

As many of our products are handmade and fragile, including Camel Skin Lamps and Blue Pottery, we take extra care when packaging them to help protect them during transportation.

3. Delivery Time

The estimated delivery time is 4–7 business days after dispatch.

Delivery times may vary depending on:

  • Delivery location
  • Courier service
  • Weather conditions
  • Public holidays
  • Transportation conditions
  • Other unforeseen circumstances

Delivery timelines are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges, where applicable, are calculated or communicated at the time of checkout/order confirmation.

Free delivery is available on orders above Rs. 10,000, subject to the applicable shipping conditions.

Any promotional or discounted shipping offers will be clearly communicated on our website or at the time of order.

5. Cash on Delivery

Cash on Delivery is available for eligible orders and locations.

A 30% advance payment is required to confirm Cash on Delivery orders.

The remaining amount will be payable according to the Cash on Delivery terms provided at the time of order.

Customers are responsible for providing a valid phone number and complete delivery address.

6. Order Tracking

Once your order has been dispatched, Multani Virsa will provide available tracking details through WhatsApp, SMS, or email.

Tracking updates are provided by the relevant courier service and may vary depending on the courier’s tracking system.

7. Delays & Exceptions

While we aim to deliver orders within the estimated timeframe, Multani Virsa is not responsible for delays caused by circumstances beyond our reasonable control, including:

  • Courier service disruptions
  • Weather conditions
  • Natural disasters
  • Road or transportation issues
  • Public holidays
  • Government restrictions
  • Incorrect or incomplete delivery information provided by the customer
  • Other unforeseen circumstances

We will make reasonable efforts to assist customers in case of significant delivery delays.

8. Receiving Your Order

Please inspect your package carefully when you receive your order.

As our products are handcrafted and may be fragile, if you notice any damage or breakage, please contact Multani Virsa within 24 hours of delivery.

Please provide:

  • Your order number
  • Clear photos of the damaged product
  • Photos of the packaging
  • An unboxing video, where available

Please keep the original packaging until your claim has been reviewed.

Damage claims will be handled according to our Return & Refund Policy.

9. Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information.

If an order cannot be delivered because of an incorrect or incomplete address, unreachable phone number, or failure to receive the shipment, additional delivery charges may apply if the order needs to be dispatched again.

10. Policy Updates

Multani Virsa reserves the right to update or modify this Shipping Policy at any time.

Any changes will become effective immediately upon being posted on this page.

11. Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact us:

Multani Virsa

WhatsApp: 03190610880

Email: multanivirsa07@gmail.com

Thank you for shopping with Multani Virsa and supporting traditional Pakistani handcrafted art.